This Privacy Policy explains the information Saddle collects, how we use and share it, how to manage your privacy controls, and your rights in connection with our websites, mobile applications, and bicycle repair and appointment booking services (collectively, the “Services”). Please also read our Terms of Service, which govern the Services.
Saddle is headquartered in Fountain Valley, California, USA, and our Services are provided to you by Saddle, LLC. This policy was written in English. In case of any conflict between a translated version and the English version, the English version controls. This Privacy Policy does not apply to our subsidiaries or third-party products or services, including companies you interact with through the Services.
For questions or comments about this Privacy Policy, contact us at
support@ridesaddle.com.
8800 Warner Ave
Fountain Valley, CA 92708
USA
Attn: Legal
support@ridesaddle.com
Saddle collects information about you, including information that directly or indirectly identifies you, if you choose to share it with Saddle. This includes when you track, complete, or upload activities using the Services, or when you book an appointment for bicycle repair. Saddle also collects information about how you use the Services, including your interactions with our bicycle repair booking system.
We collect basic account information such as your name, email address, date of birth, gender, weight, username, and password. This information helps secure and provide you with access to our Services, including bicycle repair and appointment booking features.
We collect and process location information when you sign up for and use theServices. This is necessary for core features like GPS activity tracking, routes, segment leaderboards, and to provide location-based bicycle repair services.
Saddle collects information from devices and apps you connect to Saddle, such as your Garmin watch or Wahoo Trackers, and information related to bicycle maintenance and repair appointments.
Saddle may collect or infer health information from sources such as heart rate or other measurements. Consent is required for uploading health information to Saddle.
When you make a payment on Saddle, such as for subscription services or bicycle repair appointments, you may provide payment information like your payment card details.
We collect information from your browser, computer, or mobile device, which provides us with technical information when you access or use the Services, including for booking bicycle repair appointments.
Saddle uses the information we collect to provide and improve the Services, including:
Record, analyze, and manage your activities.
Interact with other users and book bicycle repair services.
Customize your experience, including suggesting relevant repair services.
Protect users and the Services, including monitoring the booking system for bicycle repairs.
Communicate with you about the Services, including updates and offers related to bicycle repairs.
We do not sell your personal information. We may share it in accordance with your preferences, as needed to provide the Services, and where required by law. This includes sharing with service providers who support and improve our Services, including those related to bicycle repair appointments.
You can manage your privacy controls and preferences, including settings related to bicycle repair and appointment notifications, through your account settings.
Our services are not intended for children under 13 years of age. Additional privacy protections are provided for users under 18.
Your information may be transferred to, processed, and stored in the United States, necessary to provide the Services and perform the Terms of Service.
We retain information as long as necessary to provide the Services, subject to legal obligations. This includes information related to your bicycle repair appointments and services.
Saddle may modify this Privacy Policy. If we make changes, the updated policy will be posted in a timely manner. Changes may include modifications related to bicycle repair and appointment services.
Definitions and Scope: Key terms are defined, and the scope of the policy is explicitly stated.
Purpose and Legal Basis for Processing: The purposes for data processing and the legal basis for each type of data are outlined.
Consent and Withdrawal: Details on how consent is obtained and how user scan withdraw consent are provided.
Data Sharing and Third-Party Disclosure: Specifications on when and how data might be shared with third parties are included.
International Data Transfer: Information on international data transfers and the measures in place to ensure data protection.
Data Security Measures: Description of the technical and organizational measures taken to protect user data.
User Rights: Outline of user rights regarding their data and how to exercise these rights.
Data Retention Policy: Information on how long user data is retained and the criteria for determining this period.
Children's Privacy: Additional measures to protect the privacy of users under 13 years of age.
For further inquiries or concerns about our privacy practices, please contact us at
support@ridesaddle.com.
2023 Saddle LLC All rights reserved.
