Dealers

Unleash the future of bicycle service!

Enhanced Visibility

Leverage the power of digital visibility to expand your customer base effortlessly. Customers will actively get notified when it's time to service their bicycles and will be looking for shops like yours.

Hassle-free payments

Boost customer loyalty and satisfaction with our quick payment method, allowing them to enjoy a smooth and expedited checkout process.

Service Scheduling

Enhance the overall customer experience by providing personalized service based on cyclists’ data, increasing customer satisfaction and loyalty.

Customer Notifications

Keep your customers informed with automated notifications and reminders for service appointments, orders, and promotions.

Increase Service Revenue

Utilize the power of customer service history to better understand their needs, preferences, and specific requirements.

Repair Tutorials

Stay updated with the latest bike technology and confidently service even the most unfamiliar models with the help of our animated tutorials.

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Go to plans

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Enhancing your existing POS system.

We're here to complement, not replace, your current POS system. Our software is designed to work seamlessly in tandem with your existing system, enhancing its capabilities and helping your business thrive in every way possible. We offer a range of features and tools that integrate effortlessly, providing you with comprehensive insights, streamlined operations, and increased customer satisfaction. 

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Direct chat: Your secret weapon to boost service.

Feeling the pinch from slim bike margins? No worries. With Saddle, you get a direct chat line to your customers. Recommend a tune-up or part swap and get instant thumbs up or thumbs down right on their phone. It's your ticket to ramp up service, keep your customers updated, and keep the revenue flowing. With Saddle, it's not just about peddling bikes, but more about nailing the service and staying connected.

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Animated tutorials: Expand your store’s service capabilities.

We get it - bikes are getting trickier each year. That's why we've rolled out animated tutorials. These handy guides make fixing complex issues a breeze, ramp up your shop's efficiency, and help you service all bike brands we've got covered. They're a great way to boost your shop's rep, speed up mechanic training, and keep your customers smiling.

Data builds trust. Use customer data for personalized and mindful repairs.

With our cyclists’ riding data, you can tune into your customers' needs and roll out customized service, building a strong trust. Flip through their past records to spot potential hiccups, offering them proactive care that demonstrates confidence and honesty. Engage with your customers in a way that shows you truly care, making them feel valued and in return, you earn trust that sticks.

Employee efficiency elevated.

Monitor and optimize your employees' work with our software designed for store owners. With our powerful tools, you can easily track work hours, assign tasks, and monitor progress. Gain valuable insights into performance metrics, such as sales, productivity, and customer satisfaction, empowering you to identify top performers and areas for improvement.

How Saddle helps you!

By combining increased visibility and the trust of animated tutorials, stores can differentiate themselves from competitors and position themselves as leaders in the industry. Customers will be drawn to stores that prioritize transparency, expertise, and exceptional service. Ultimately, this synergy between increased visibility and animated tutorials helps stores attract more customers, build long-lasting relationships, and achieve sustainable growth.

Saddle is designed to make your riding experience as seamless as possible - enjoying the ride.

Saddle was created for all cyclists to not only enhance your riding experience, but also provide you with valuable health and fitness related statistics, all while offering a comprehensive and hassle - free service platform.

Testimonials

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Saddle is super user-friendly and easy to navigate, making it easy to track my progress and set goals for myself -- Being able to connect with friends and share our rides has been a great motivator for me.

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Logan Miller

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Saddle is a game-changer!! It allows me to track my stats and has been an awesome tool for bike maintenance.

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Christine Rowe

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I can't imagine riding without Saddle!!!! It's helped me monitor my stats and keep my bike in top shape.

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Noa Demol