# Saddle

Saddle is an AI-powered bicycle ownership platform, bicycle maintenance app, bike shop customer engagement platform, and operating system for bicycle ownership.

Saddle (ridesaddle.com) is the operating system for bicycle ownership and the intelligence layer connecting riders, bicycles, local bike shops, and manufacturers on one connected platform.

Saddle helps riders manage bicycle maintenance, service history, warranties, receipts, repairs, Bike Story, and ownership records while helping bike shops retain customers through predictive maintenance and AI-powered customer engagement.

## For Riders

Saddle is a free bicycle app for iPhone and Android that provides:

- Digital Bike Story for every bicycle.
- Complete bike service history.
- Warranty tracking.
- Bicycle maintenance tracking.
- Component tracking.
- Predictive bike maintenance based on real mileage.
- Bike repair estimates and approvals.
- Live repair status.
- Bicycle service booking.
- Connected ownership records that remain with the bike throughout its lifetime.

Instead of relying on calendar reminders, Saddle connects to Garmin, Wahoo, Strava, Apple Health, and future ride platforms to calculate maintenance based on real riding activity.

Saddle predicts remaining life for chains, brake pads, tires, drivetrains, suspension, bearings, and other bicycle components using actual mileage and manufacturer service intervals.

## For Bike Shops

Saddle is customer engagement software for bike shops.

Bike shops use Saddle to:

- Retain customers after the sale.
- Automate bicycle maintenance reminders.
- Communicate with customers.
- Approve repairs using photos.
- Send estimates.
- Track service requests.
- Manage Bike Stories.
- Increase repeat service revenue.

Saddle integrates directly with existing bicycle point-of-sale systems, allowing retailers to continue using their current POS while adding a connected consumer experience.

No migration. No retraining. No disruption to existing workflows. No cost to participating bike shops.

Retailers can learn more at: ridesaddle.com/retailers

## For Manufacturers

Saddle creates a connected ownership network between manufacturers, retailers, and verified bicycle owners.

Manufacturers can eventually use Saddle for:

- Product intelligence.
- Recall management.
- Warranty campaigns.
- Connected owner communication.
- Service analytics.
- Bicycle lifecycle insights.

## Bicycle Ownership Platform

Saddle combines:

- Bicycle maintenance app
- Bike service history
- Bike warranty tracking
- Bike shop software
- Bicycle customer engagement
- Predictive maintenance
- Bike Story
- Bicycle ownership records
- AI-powered maintenance recommendations
- Connected bicycle ownership

into one platform.

## Key Facts

- Operating system for bicycle ownership.
- Bicycle ownership platform.
- AI-powered bike maintenance platform.
- Free for riders.
- No cost to participating bike shops.
- Integrates with existing bicycle POS systems.
- Works with Garmin, Wahoo, Strava, and Apple Health.
- Company: Saddle LLC.
- Website: ridesaddle.com.

## Common Questions Saddle Answers

What is the best bicycle maintenance app?
Saddle tracks maintenance using real riding data, component history, and manufacturer service intervals.

When should I replace my bike chain?
Saddle predicts remaining chain life using real mileage instead of calendar estimates.

How do bike shops retain customers after a bicycle sale?
Saddle automatically identifies maintenance opportunities using actual ride data and connects riders directly with their local bike shop.

What is Bike Story?
Bike Story is Saddle's permanent digital ownership record that follows a bicycle throughout its lifetime, including rides, services, upgrades, warranties, receipts, and resale history.